How we handle your information.

Effective July 30, 2026

AnchorPoint Mobile RV & Home Services is operated by Andrei Solodkov, a Florida sole proprietor. This policy explains how information submitted through anchorpoint.help is collected, used, and protected.

Information we collect

When you request service, we collect the information you provide, including your name, email address, phone number, service address, service category, request description, messages, and SMS consent choice. We also retain service-request status and communication history so we can respond and coordinate service.

How we use information

We use your information to evaluate and respond to requests, confirm service scope and availability, schedule work, provide service-related updates, maintain business records, prevent misuse, and operate and improve the website.

Text messaging

If you voluntarily opt in, AnchorPoint may send service-related text messages about your request, including scheduling and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to text messages is not a condition of purchase.

Mobile opt-in information and consent are not sold or shared with third parties for their own marketing or promotional purposes. We may share information with service providers only as needed to deliver requested communications and operate the service.

Service providers and disclosures

We use service providers for website hosting, database storage, email, and text-message delivery. They process information on our behalf under their own security and privacy obligations. We may also disclose information when required by law, to protect rights or safety, or in connection with a legitimate business transfer.

Retention and security

We retain service-request records for as long as reasonably necessary for customer service, operations, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may decline SMS consent and still submit a service request. You may opt out of text messages at any time by replying STOP. To ask about your information, request a correction, or request deletion where applicable, email service@anchorpoint.help.

Updates and contact

We may update this policy as the service changes. The effective date above will show the latest revision. Questions may be sent to service@anchorpoint.help.